# Review the CRM contract redlines “Review the CRM contract redlines” is a legal operations assistant job simulation on FinderK. You work at Kittering Homes, an original fictional company, and complete 3 assignments in about 60 minutes. It is for anyone who wants to practice legal operations assistant work. No previous work experience is required. - Role: Legal operations assistant - Industry: Legal operations - Career: Legal and compliance (https://finderk.com/careers/legal-and-compliance) - Level: Early career - Time: About 60 minutes, 3 assignments - Access: Included in Plus - Created by: FinderK - Work tools: Mail, Office documents and spreadsheets, Chat - Page: https://finderk.com/simulations/review-the-crm-contract-redlines - Last updated: 2026-10-10 ## Summary A supplier has sent back your company's contract with fifteen changes and the sales team wants it signed by Friday week. Sort the changes against the playbook, escalate what you cannot agree, and answer the supplier without giving away more than you may. ## Full brief You are a legal operations assistant at a housebuilder buying a cloud CRM that will hold home buyers' financial details. The supplier's lawyer has changed fifteen clauses, including one marked as a tidy up of definitions that would let it train its AI on your buyers' data. You classify each change against the playbook, write the escalation memo for senior counsel and manage the sales director's deadline, then send the supplier your response and catch a new change slipped into its reply. Automated checks confirm your counts and saved work; your judgement is reviewed against the standard for the role. ## What is Kittering Homes? Kittering Homes is a fictional housebuilder in the Midlands. Its sales team of about 140 is buying a cloud CRM, Pivotdesk, for 84,000 pounds a year, and Pivotdesk's lawyer has returned Kittering's standard terms with fifteen changes. This case runs from Monday 9 to Wednesday 18 November 2026. The legal operations assistant may accept or counter within the contract playbook; everything else goes to senior counsel. ## Who do you play? You are the legal operations assistant in the Legal team. You review contracts against the playbook. You may accept changes and counter with the playbook's fallback positions on your own authority. Anything the playbook does not allow, or that touches a non-negotiable, goes to Farida Rahimi with your recommendation. You may send suppliers responses within the playbook and Farida's decisions once made. You never agree terms outside the playbook. ## What will you do? 1. 1. Sort the fifteen changes (20 minutes) 2. 2. Escalate to Farida and update Owen (20 minutes) 3. 3. Send the response to Pivotdesk (20 minutes) ## Which skills will you practice? - Review contract changes against a playbook - Spot a change of meaning hidden in a definition - Escalate with a clear risk and recommendation - Negotiate in writing within your authority ## Frequently asked questions ### How long does “Review the CRM contract redlines” take? About 60 minutes, across 3 assignments. When the time is up, you get 10 minutes to round up and submit. Pausing stops the clock. ### Is “Review the CRM contract redlines” free? No. It is included in FinderK Plus. With a free account you can also do it without grading. ### Do I need legal operations assistant experience? No. No previous work experience is required. The listed level is early career. ### What do I get when I finish? You get feedback on each assignment you submit. Completing all required assignments earns a completion certificate. It records participation and is not professional accreditation. ### Is Kittering Homes a real company? No. Kittering Homes is an original fictional company made for practice. Its coworkers may make mistakes, so check their suggestions against the evidence.