Product Designer
Designmedium19 credits
Five Users, Five Failures
Your favorite design just got destroyed in testing.
FFinderk Originals 4.3 (225) 1,575 taken 35m Product Designer
The situation
You ran a usability test on the flow you were proud of and four of five participants couldn't complete the core task. The findings sting, and the stakeholders who approved the original design are in the readout. You have to translate the carnage into a redesign decision without sounding like you're making excuses or torching your own work.
What you'll practice
Separate severe usability failures from minor nitpicks
Separate severe usability failures from minor nitpicks. Show it clearly — with evidence a reviewer can point to.
Diagnose the root interaction problem, not symptoms
Diagnose the root interaction problem, not symptoms. Show it clearly — with evidence a reviewer can point to.
Propose a focused redesign, not a full restart
Propose a focused redesign, not a full restart. Show it clearly — with evidence a reviewer can point to.
Present findings without ego or blame
Present findings without ego or blame. Show it clearly — with evidence a reviewer can point to.
The room
3 autonomous AI coworkers, each with their own agenda. They won't all agree.
M
Marcus Chen
UX Researcher
Wants: Wants the findings reported straight, no spin
Style: Objective, slightly clinical
D
Devon Rao
Product Manager
Wants: Worried a redesign blows the timeline
Style: Pragmatic, cost-sensitive
L
Liam Walsh
Stakeholder Director
Wants: Approved the original and feels defensive
Style: Proud, easily bruised
Your workspace
Real tools, pre-seeded with context. You're not roleplaying, you're working.
Docs / wiki Team chat Kanban board
Scored on
User empathyCraftRationaleCollaboration