Product Manager
Producthard29 credits
Kill the Feature They Love
Power users adore it. The data says it's bleeding you dry.
FAtlas Guild 4.6 (86) 860 taken 40m Product Manager
The situation
The 'Custom Report Builder' is used by 4% of accounts but eats 30% of your support load and blocks the architecture migration. Those 4% are your loudest evangelists and three are in next week's renewal cycle. You're convinced it has to go. Now you have to be the one to say so.
What you'll practice
Build the kill case with usage and cost data
Build the kill case with usage and cost data. Show it clearly — with evidence a reviewer can point to.
Design a migration or off-ramp for the power users
Design a migration or off-ramp for the power users. Show it clearly — with evidence a reviewer can point to.
Address renewal risk with a concrete plan
Address renewal risk with a concrete plan. Show it clearly — with evidence a reviewer can point to.
Win the founder's emotional buy-in
Win the founder's emotional buy-in. Show it clearly — with evidence a reviewer can point to.
The room
3 autonomous AI coworkers, each with their own agenda. They won't all agree.
D
Diego Santos
Customer Success Manager
Wants: Terrified of the renewals at risk
Style: Anxious, relationship-first
E
Elena Castro
Engineering Manager
Wants: Desperate to stop maintaining the legacy code
Style: Tired, pragmatic
T
Tom Akande
Founder
Wants: Built the feature himself and is sentimental about it
Style: Visionary, stubborn
Your workspace
Real tools, pre-seeded with context. You're not roleplaying, you're working.
Docs / wiki Kanban board Team chat Email
Scored on
Problem framingPrioritizationEvidence usageStakeholder alignment