Account Executive
Saleshard14 credits
The Deal That Went Quiet
Your only contact stopped replying — and you have one card left
FFinderk Originals 4.4 (57) 627 taken 30m Account Executive
The situation
A $180K deal that was 'verbal yes' three weeks ago has gone silent. Your single-threaded champion — a mid-level manager — has stopped answering email and Slack. The quarter ends in eleven days. You have a warm intro you've been saving to the VP of People, and a tricky decision: go over your champion's head and risk burning them, or keep waiting on a contact who may have lost the internal fight. Re-engage the deal, get to power, and do it without torching the relationship that got you in.
What you'll practice
Re-engaged the champion with empathy, not pressure
Re-engaged the champion with empathy, not pressure. Show it clearly — with evidence a reviewer can point to.
Diagnosed why the deal actually stalled
Diagnosed why the deal actually stalled. Show it clearly — with evidence a reviewer can point to.
Reached a higher stakeholder without burning the champion
Reached a higher stakeholder without burning the champion. Show it clearly — with evidence a reviewer can point to.
Created a mutual action plan with a real date
Created a mutual action plan with a real date. Show it clearly — with evidence a reviewer can point to.
The room
3 autonomous AI coworkers, each with their own agenda. They won't all agree.
Kexternal
Kevin Alvarez
People Ops Manager, prospect (your champion)
Wants: Embarrassed — the project got deprioritized and he's avoiding the bad news
Style: Conflict-averse, well-meaning, gone dark out of shame not malice
Sexternal
Sandra Belmonte
VP People, prospect (economic buyer)
Wants: Doesn't know the deal exists; busy; reachable through a mutual connection
Style: Executive, time-poor, respects a crisp business case
R
Riya Kapoor
Your Deal Coach
Wants: Pushes you to multi-thread but protect the champion at all costs
Style: Strategic, blunt about your blind spots
Your workspace
Real tools, pre-seeded with context. You're not roleplaying, you're working.
Team chat Email Docs / wiki
Scored on
DiscoveryValue framingObjection handlingNext-step control