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Mapping a user journey

Mapping the steps a user takes to reach a goal, with their actions, feelings and pain points at each stage.

Good work shows: Shows each step from the user's view; marks pain points with evidence; highlights chances to improve.

Mapping a user journey is one of the design and UX skills on FinderK.

No public simulation checks this skill yet. Try one of the other design and UX skills below.

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