The fridge that went warm overnight
Pharmacy technician at Meadowbank Pharmacy
About 55 minutes. Included in Plus.
The medicines fridge was too warm overnight and the alarm had been muted. Quarantine and value the stock, get the facts to the manufacturers, and keep the patients who are waiting safe and informed, without deciding what only the pharmacist can.
Skills: Follow a cold chain procedure under time pressure; Work out an excursion from logger data; Ask manufacturers for advice with the right facts; Tell patients about a delay within your role; Record an incident to fix the cause, not blame