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Pharmacy technician job simulation

The fridge that went warm overnight

“The fridge that went warm overnight” is a pharmacy technician job simulation on FinderK.

You work at Meadowbank Pharmacy, an original fictional company, and complete 3 assignments in about 55 minutes.

It is for anyone who wants to practice pharmacy technician work. No previous work experience is required.

Role
Pharmacy technician
Industry
Pharmacy operations
Level
Early career
Time
About 55 minutes, 3 assignments
Access
Included in Plus
Created by
FinderK

The medicines fridge was too warm overnight and the alarm had been muted. Quarantine and value the stock, get the facts to the manufacturers, and keep the patients who are waiting safe and informed, without deciding what only the pharmacist can.

Read the full brief

You are a pharmacy technician at a busy community pharmacy. The data logger shows the medicines fridge went above 8 degrees overnight, with a flu clinic at 10:00 and a patient collecting insulin at 11:00. You work out the excursion from the logger, quarantine and value everything in the fridge, and put the waiting patients in order. Then you ask the manufacturers for stability advice with the facts they need, tell a patient about a delay without saying more than you may, and write the incident record so the cause is fixed rather than blamed. Automated checks confirm your figures and saved work; your judgement is reviewed against the standard for the role. This is a workplace practice case, not clinical guidance.

What is Meadowbank Pharmacy?

Meadowbank Pharmacy is a fictional independent community pharmacy in Leicester that dispenses about 9,000 items a month and runs a flu clinic. Its medicines fridge must stay between 2 and 8 degrees, and a cold chain procedure says what happens when it does not. This case runs on Tuesday 1 December 2026. Medicine names are fictional. Amounts are in pounds at cost.

Who do you play?

You are the pharmacy technician in the Dispensary team.

You manage stock and the dispensary routine. You may quarantine stock, gather facts, contact manufacturers for advice and tell patients about delays. You may not decide that a medicine is safe or unsafe, release or destroy stock, cancel a clinic or change a patient's medicine. Ravinder, the pharmacist, decides all of those.

What will you do?

  1. 1. Work out the excursion and quarantine the fridge

    20 minutes

  2. 2. Ask the manufacturers for stability advice

    15 minutes

  3. 3. Tell Mr Hughes and record the incident

    20 minutes

Which skills will you practice?

Which work tools will you use?

  • Mail
  • Office documents and spreadsheets
  • Tables
  • Chat

Who will you work with?

  • Ravinder Sandhu, pharmacist and pharmacy manager
  • Ellie Watts, dispensing assistant
  • Joanne Clarke, group quality officer

These coworkers are fictional. They may make mistakes, so compare their suggestions with the evidence.

Frequently asked questions

How long does “The fridge that went warm overnight” take?

About 55 minutes, across 3 assignments. When the time is up, you get 10 minutes to round up and submit. Pausing stops the clock.

Is “The fridge that went warm overnight” free?

No. It is included in FinderK Plus. With a free account you can also do it without grading.

Do I need pharmacy technician experience?

No. No previous work experience is required. The listed level is early career.

What do I get when I finish?

You get feedback on each assignment you submit. Completing all required assignments earns a completion certificate. It records participation and is not professional accreditation.

Is Meadowbank Pharmacy a real company?

No. Meadowbank Pharmacy is an original fictional company made for practice. Its coworkers may make mistakes, so check their suggestions against the evidence.

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This is an original fictional workplace for learning. A completion certificate records participation, not professional accreditation.

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