Writing up a quality problem, its root cause, the fix and the steps that stop it happening again.
Good work shows: States the problem with facts and scope; shows a root cause backed by evidence; sets checks to confirm the fix worked.
Writing a corrective and preventive action is one of the manufacturing and quality skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
The medicines fridge was too warm overnight and the alarm had been muted. Quarantine and value the stock, get the facts to the manufacturers, and keep the patients who are waiting safe and informed, without deciding what only the pharmacist can.
Skills: Follow a cold chain procedure under time pressure; Work out an excursion from logger data; Ask manufacturers for advice with the right facts; Tell patients about a delay within your role; Record an incident to fix the cause, not blame