Stopping, labelling and deciding what to do with a product that fails its specification so it does not reach customers.
Good work shows: Quarantines the faulty items quickly; records the defect and quantity affected; gets a documented decision on disposition.
Handling a nonconforming product is one of the manufacturing and quality skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
Quality technician at Pennant Precision Components
About 75 minutes. Included in Plus.
A batch for the morning truck failed its final check on a machine that has just failed calibration. Decide what the results really show, contain the batch, and tell the customer the facts.
Skills: Interpret inspection data from a suspect measuring instrument; Hold product within quality authority under schedule pressure; Define a containment from in-process records; Write a factual nonconformance report and customer notification