Getting orders from the local depot to the customer's door on time and at reasonable cost.
Good work shows: Plans routes for on-time delivery; gives customers accurate delivery windows; handles failed deliveries quickly.
Last-mile delivery is one of the supply chain and logistics skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
A van has broken down with nine parcels, including medicines, funeral flowers and lab samples. Reassign them within three drivers' hours, decide what moves to tomorrow, and keep the customers who will wait informed.
Skills: Reassign work by priority within time and hours limits; Weigh a cost against a service promise; Tell customers about delays early and honestly; Escalate what needs a manager's approval