FinderKGet started

People advisor job simulation

The absence review and the migraine days

“The absence review and the migraine days” is a people advisor job simulation on FinderK.

You work at Fenwick & Hale Insurance, an original fictional company, and complete 3 assignments in about 55 minutes.

It is for anyone who wants to practice people advisor work. No previous work experience is required.

Role
People advisor
Industry
HR and people operations
Level
Early career
Time
About 55 minutes, 3 assignments
Access
Included in Plus
Created by
FinderK

Run the monthly absence review for one team, advise a team leader who wants to start a formal process for the wrong reasons, and arrange a fair stage 1 meeting for someone who does meet a trigger.

Read the full brief

You are a people advisor at an insurance contact centre. You check one team's sickness absence against the attendance policy's triggers, using the policy's review period and the occupational health advice, not only the system export. Then you advise a team leader who wants to start a formal process for an advisor whose absences are covered by an adjustment, and you draft the invitation and book the meeting for an advisor who does meet a trigger, with the notice and rights the policy requires. Automated checks confirm your counts and saved work; your judgement is reviewed against the standard for the role.

What is Fenwick & Hale Insurance?

Fenwick & Hale Insurance is a fictional home and car insurer with a 240 person contact centre in Leeds. Team leaders manage attendance with advice from a small people team, under a policy that sets triggers for formal meetings and protects employees with a disability. This case runs on Tuesday 1 December 2026.

Who do you play?

You are the people advisor in the People team team.

You run the monthly absence review and advise team leaders on the attendance policy. You may advise, draft letters and book meetings. You may not decide to start a formal stage, which the team leader decides with your advice, or set aside an occupational health adjustment. Disputes and anything that could be discrimination go to Rachel.

What will you do?

  1. 1. Review team 14 against the triggers

    20 minutes

  2. 2. Advise Gary on Daniel

    18 minutes

  3. 3. Arrange Tom's stage 1 meeting

    17 minutes

Which skills will you practice?

Which work tools will you use?

  • Mail
  • Office documents and spreadsheets
  • Calendar
  • Chat

Who will you work with?

  • Rachel Kim, people partner
  • Gary Whitlock, team leader, team 14, motor claims
  • Dr Meera Pillai, occupational health adviser
  • Tom Reeves, claims advisor, team 14

These coworkers are fictional. They may make mistakes, so compare their suggestions with the evidence.

Frequently asked questions

How long does “The absence review and the migraine days” take?

About 55 minutes, across 3 assignments. When the time is up, you get 10 minutes to round up and submit. Pausing stops the clock.

Is “The absence review and the migraine days” free?

No. It is included in FinderK Plus. With a free account you can also do it without grading.

Do I need people advisor experience?

No. No previous work experience is required. The listed level is early career.

What do I get when I finish?

You get feedback on each assignment you submit. Completing all required assignments earns a completion certificate. It records participation and is not professional accreditation.

Is Fenwick & Hale Insurance a real company?

No. Fenwick & Hale Insurance is an original fictional company made for practice. Its coworkers may make mistakes, so check their suggestions against the evidence.

Shortlist for the warehouse supervisor

Recruiting coordinator at Northgate Logistics

About 55 minutes. Included in Plus.

Seven applications, three interview slots and a depot manager who referred her neighbour's son. Score the applications against the specification, tell the manager the result, and prepare a fair interview.

Skills: Score applications against published requirements, not impressions; Keep what the policy does not score out of a decision; Give a hiring manager an unwelcome answer with the reason; Prepare a fair structured interview

The training budget for the first quarter

Learning and development coordinator at Corran Foods

About 70 minutes. Included in Plus.

Fourteen training requests and a budget that covers about half. Allocate it by the policy, check the compliance dates yourself, say no to a director's favourite course with a real alternative, and re-plan when Finance cuts the budget.

Skills: Allocate a budget by a published order of priority; Check requests against records before funding; Say no to a senior manager with a real alternative; Re-plan quickly when the budget changes

Before you call it a performance problem

Team leader, Supplier Payments at Brackwell Supplies

About 95 minutes. Included in Plus.

One of your team has met the quality trigger two months running. Read his error rates like for like, plan the foreign-currency work for November, and decide what to tell him and your manager.

Answer the queue without over-promising

Customer support associate at Hearth Box

About 50 minutes. Included in Plus.

Six customers wrote in overnight after a bad delivery day. Sort the queue, apply the credit policy, reply honestly to an angry customer and escalate a food safety report with the facts.

Skills: Sort a support queue by urgency and impact; Apply a credit policy and approval limits; Write an honest customer reply under pressure; Escalate a food safety report with the facts

This is an original fictional workplace for learning. A completion certificate records participation, not professional accreditation.

Create your FinderK account