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Giving constructive feedback

Telling someone how their work or behaviour could improve in a specific, fair and useful way.

Good work shows: Refers to specific examples; explains the impact of the behaviour; suggests a clear way to improve.

Giving constructive feedback is one of the communication skills on FinderK.

The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.

Job simulations

Approve the co-branded packaging

Brand manager, licensing at Maple and Moss Foods

About 70 minutes. Included in Plus.

A licensing partner wants its co-branded cereal bar pack approved before a printer's slot. The logo is too small, the partner's logo too big, the bar is short of fibre for its high fibre claim and short of granola for its made with claim. Review it, decide, and hold the claims when the launch date is used as pressure.

Skills: Review artwork against brand rules and a licence; Separate must fix items from advice; Check claims against evidence and a claims register; Give a partner clear, usable feedback under time pressure; Hold brand and legal standards against commercial pressure

Review the partial refund change

Software engineer at Gatehouse Tickets

About 60 minutes. Included in Plus.

A colleague's change will issue partial refunds to thousands of festival customers, and all its tests pass because they check the code against itself. Work out the right refunds from the finance policy, review the change, and hold the line on a money bug when the release date is used as pressure.

Skills: Check code against the rule it implements, not its own tests; Work out expected money values exactly from a policy; Write review comments an author can act on; Hold a safety decision under release pressure

Skill Paths

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