Payroll assistant at Larkfield Care Homes
About 55 minutes. Included in Plus.
Payroll closes at noon tomorrow. Check a week of extra hours against timesheets, approvals and the policy, answer a worried colleague honestly, and give your manager the exceptions she must decide.
Skills: Check extra hours against timesheets, approvals and policy; Calculate normal and time and a half pay correctly; Explain held pay honestly to the person affected; Keep decisions within payroll authority and escalate the rest
Front office duty supervisor at Calder Quay Hotel
About 55 minutes. Included in Plus.
The hotel is sold out and a room has just flooded. Work out the room position, decide who to move to another hotel and on what terms, and handle the night when it changes again.
Skills: Work out a hotel's room position from live records; Apply a walk procedure fairly and within a spending limit; Write to a displaced guest clearly and honestly; Hand over an evening's decisions so the morning can act
Tax assistant at Pembrey and Lowe Accountants
About 55 minutes. Included in Plus.
A photographer has sent a year of spending with her own notes on what counts as business. Sort each item under the firm's expenses guide, ask her the right questions, and hold the rules kindly when she pushes for a holiday and cash wages to count.
Skills: Classify expenses as allowable, mixed use, capital or not allowable; Apply the mileage rule without double counting; Ask a client clear questions for missing evidence; Explain a rule to a client who disagrees
Recruiting coordinator at Northgate Logistics
About 55 minutes. Included in Plus.
Seven applications, three interview slots and a depot manager who referred her neighbour's son. Score the applications against the specification, tell the manager the result, and prepare a fair interview.
Skills: Score applications against published requirements, not impressions; Keep what the policy does not score out of a decision; Give a hiring manager an unwelcome answer with the reason; Prepare a fair structured interview
Paralegal at Ashby Kerr Solicitors
About 55 minutes. Included in Plus.
A client has sent sixteen documents for an employment tribunal claim and wants the damaging ones left out. Review each for relevance and privilege, raise the hard calls with the solicitor, and draft the list, explaining kindly to the client why a manager's message has to go in.
Skills: Decide relevance against the issues in a case; Recognise privileged and without prejudice documents; Escalate a legal question instead of deciding it; Explain a disclosure duty to an unhappy client
Fundraising officer at Kestrel Valley Wildlife Trust
About 75 minutes. Included in Plus.
Check two months of donations for the Gift Aid claim, then tell a major donor that the project she funded has been cancelled and give her a real choice, and report both to the fundraising committee.
Skills: Apply Gift Aid rules donation by donation; Handle restricted funds within charity rules; Give a major donor bad news and a real choice; Report figures and decisions to a committee
Chief executive and co-founder at Fieldnote
About 65 minutes. Included in Plus.
The board pack says the company spends 70,000 dollars a month; the January ledger says more, and the board meets on Friday. Build the runway statement from the ledger, cost the ways through the next ninety days and recommend one, and settle with your co-founder what happens to the integration he wants to finish.
Skills: Build a cash figure from the ledger, not the plan; Choose a way through against the goal, not only the cash; Give a co-founder a decision he argued against