Become a Hotel and Events Coordinator
Practise the core work of hotel and events coordination: an overbooked night, a conference dinner and a busy front of house.
Each module has short lessons with a check question, then a graded simulation. About 3 hours in total, at your own pace.
- Module 1: One room short on a sold-out Saturday
The hotel is sold out and a room has just flooded. Work out the room position, decide who to move to another hotel and on what terms, and handle the night when it changes again.
- Module 2: Final numbers for the conference dinner
The venue needs the final dinner numbers by noon. Work out who will really be there and what the contract will cost, give the venue exact numbers and allergies, then deal with late guests and an honest answer about nut safety.
- Module 3: Answer the queue without over-promising
Six customers wrote in overnight after a bad delivery day. Sort the queue, apply the credit policy, reply honestly to an angry customer and escalate a food safety report with the facts.
Skills you will practice
- Applying policy and approval limits
- Applying refund policy
- Customer communication
- Delivering unwelcome news
- Escalating with the facts
- Event planning
- Food safety
- Handling reservations
- Recording decisions and reasons
- Resolving complaints
- Running a front desk
- Setting honest expectations
- Tracking contract obligations
- Triaging a support queue
Frequently asked questions
What is a Skill Path?
A Skill Path is a short course built around real work. Each module has two or three short lessons, then a simulation where you do the job in a fictional company. Your work in each simulation is graded against a rubric.
How long does a Skill Path take?
Most Skill Paths take three to five hours in total. You can stop at any point and pick up where you left off. There are no deadlines.
What do I get when I finish?
When every simulation in the path is complete and graded, you earn a FinderK credential. It lists the work you did and the skills it shows. You can keep it private or share a link to it, for example on LinkedIn.
How much does a Skill Path cost?
Some Skill Paths are included with FinderK Plus, which has a free trial. Others are sold once at a fixed price and stay yours. You can read the first module's lessons for free before you decide.
Do I need experience?
No. Each path states its level. Beginner paths assume no previous experience in the role, and the lessons explain the ideas you need before each simulation.