Telling people what you can realistically deliver and when, even when they want a different answer.
Good work shows: Gives realistic dates and scope; states risks to delivery; updates people when things change.
Setting honest expectations is one of the judgement skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
Events coordinator at Scottish Society of Civil Engineers
About 55 minutes. Included in Plus.
The venue needs the final dinner numbers by noon. Work out who will really be there and what the contract will cost, give the venue exact numbers and allergies, then deal with late guests and an honest answer about nut safety.
Skills: Work out final event numbers from bookings and terms; Use a contract's terms to make a cost decision; Pass dietary and allergy information accurately; Keep extra costs and promises within authority
Twelve repair requests, a cold snap from Wednesday and a contractor who will soon be fully booked. Triage them under the policy, answer a resident who has been told the wrong thing, and get a decision on a roof above your limit.
Skills: Triage repairs by risk to the household under a policy; Keep repairs separate from rent arrears; Write to a resident honestly about a repeat problem; Request approval with options, costs and interim safety
Farm assistant, grain store at Hollins Farm Partnership
About 55 minutes. Included in Plus.
Eight lorries are booked for this week's wheat. Check every bin against the contract, decide what needs drying or checking and what that costs, and tell the merchant honestly what is coming.
Skills: Check stored grain against a contract on every measure; Spot a risk in a trend, not just a reading; Compare the cost of acting now with the cost later; Change bookings honestly within authority