Hospitality and Events
Take on the busy work of hotels, restaurants and events. Solve an overbooking, find out why food costs jumped and confirm the final numbers for a conference dinner.
Each module has short lessons with a check question, then a graded simulation. About 3 hours in total, at your own pace.
- Module 1: One room short on a sold-out Saturday
The hotel is sold out and a room has just flooded. Work out the room position, decide who to move to another hotel and on what terms, and handle the night when it changes again.
- Module 2: The food cost that jumped
The weekly food cost has jumped from 31 to 40.5 percent and head office sees it on Wednesday. Find what is wrong in the records, query the supplier, and explain what is really driving the cost.
- Module 3: Final numbers for the conference dinner
The venue needs the final dinner numbers by noon. Work out who will really be there and what the contract will cost, give the venue exact numbers and allergies, then deal with late guests and an honest answer about nut safety.
Skills you will practice
- Applying policy and approval limits
- Delivering unwelcome news
- Escalating with the facts
- Event planning
- Food safety
- Handling a supplier dispute
- Handling reservations
- Knowing your authority limits
- Preparing management accounts
- Recording decisions and reasons
- Running a front desk
- Setting honest expectations
- Spotting errors in figures
- Tracking contract obligations
- Variance analysis
Frequently asked questions
What is a Skill Path?
A Skill Path is a short course built around real work. Each module has two or three short lessons, then a simulation where you do the job in a fictional company. Your work in each simulation is graded against a rubric.
How long does a Skill Path take?
Most Skill Paths take three to five hours in total. You can stop at any point and pick up where you left off. There are no deadlines.
What do I get when I finish?
When every simulation in the path is complete and graded, you earn a FinderK credential. It lists the work you did and the skills it shows. You can keep it private or share a link to it, for example on LinkedIn.
How much does a Skill Path cost?
Some Skill Paths are included with FinderK Plus, which has a free trial. Others are sold once at a fixed price and stay yours. You can read the first module's lessons for free before you decide.
Do I need experience?
No. Each path states its level. Beginner paths assume no previous experience in the role, and the lessons explain the ideas you need before each simulation.