Writing down what was decided, who decided it and why, so others can act on it and check it later.
Good work shows: States the decision in one clear line; records who decided and when; notes the evidence and options considered.
Recording decisions and reasons is one of the project management skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
The hotel is sold out and a room has just flooded. Work out the room position, decide who to move to another hotel and on what terms, and handle the night when it changes again.
Skills: Work out a hotel's room position from live records; Apply a walk procedure fairly and within a spending limit; Write to a displaced guest clearly and honestly; Hand over an evening's decisions so the morning can act
A photographer has sent a year of spending with her own notes on what counts as business. Sort each item under the firm's expenses guide, ask her the right questions, and hold the rules kindly when she pushes for a holiday and cash wages to count.
Skills: Classify expenses as allowable, mixed use, capital or not allowable; Apply the mileage rule without double counting; Ask a client clear questions for missing evidence; Explain a rule to a client who disagrees