Addressing a team member's poor performance with clear standards, support and a fair process.
Good work shows: States the gap with examples; agrees a plan with support and dates; follows the formal process if needed.
Managing underperformance is one of the leadership skills on FinderK.
The job simulations and Skill Paths below include work that is checked for this skill. You do the work in an original fictional company and get feedback on it.
Team leader, Supplier Payments at Brackwell Supplies
About 95 minutes. Included in Plus.
One of your team has met the quality trigger two months running. Read his error rates like for like, plan the foreign-currency work for November, and decide what to tell him and your manager.