Quality technician at Pennant Precision Components
About 75 minutes. Included in Plus.
A batch for the morning truck failed its final check on a machine that has just failed calibration. Decide what the results really show, contain the batch, and tell the customer the facts.
Skills: Interpret inspection data from a suspect measuring instrument; Hold product within quality authority under schedule pressure; Define a containment from in-process records; Write a factual nonconformance report and customer notification
Pharmacy technician at Meadowbank Pharmacy
About 55 minutes. Included in Plus.
The medicines fridge was too warm overnight and the alarm had been muted. Quarantine and value the stock, get the facts to the manufacturers, and keep the patients who are waiting safe and informed, without deciding what only the pharmacist can.
Skills: Follow a cold chain procedure under time pressure; Work out an excursion from logger data; Ask manufacturers for advice with the right facts; Tell patients about a delay within your role; Record an incident to fix the cause, not blame
Farm assistant, grain store at Hollins Farm Partnership
About 55 minutes. Included in Plus.
Eight lorries are booked for this week's wheat. Check every bin against the contract, decide what needs drying or checking and what that costs, and tell the merchant honestly what is coming.
Skills: Check stored grain against a contract on every measure; Spot a risk in a trend, not just a reading; Compare the cost of acting now with the cost later; Change bookings honestly within authority