Real estate and facilities skills

Practice real estate and facilities skills in FinderK job simulations and Skill Paths.

In each simulation you work in an original fictional company, use real work tools and get feedback on the work you hand in.

Skills

Handling a maintenance request

Job simulations

The Monday helpdesk at Calloway House

Facilities helpdesk coordinator at Brightstone Property Services

About 50 minutes. Included in Plus.

Twelve requests after a wet weekend: a trapped person, a leak onto a desk, a stuck fire exit, cold offices and a few things that are not yours to fix. Triage them, get approval where you need it, and tell tenants the truth about who pays.

Skills: Prioritise building faults by risk and service level; Decide responsibility using lease clauses; Act on safety first and get approval for spending; Say no to a tenant politely and with the clause

Twelve repairs before the cold snap

Housing officer, repairs at Calderbrook Homes

About 70 minutes. Included in Plus.

Twelve repair requests, a cold snap from Wednesday and a contractor who will soon be fully booked. Triage them under the policy, answer a resident who has been told the wrong thing, and get a decision on a roof above your limit.

Skills: Triage repairs by risk to the household under a policy; Keep repairs separate from rent arrears; Write to a resident honestly about a repeat problem; Request approval with options, costs and interim safety

Skill Paths

Become an IT Support Specialist
Practise the core work of IT support: a busy helpdesk queue, a facilities helpdesk and an outage review.
Buildings, Sites and Facilities
Look after buildings and the people in them.
Facilities and Workplace Services
Run the buildings people work and live in.

Related careers

Facilities and energy management

Other skill areas

All skills

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