People advisor at Fenwick & Hale Insurance
About 55 minutes. Included in Plus.
Run the monthly absence review for one team, advise a team leader who wants to start a formal process for the wrong reasons, and arrange a fair stage 1 meeting for someone who does meet a trigger.
Skills: Apply attendance triggers using the policy, not the export; Advise a manager on disability and reasonable adjustments; Push back on a manager within your role and escalate; Arrange a fair formal meeting with correct notice
Data protection assistant at Fernhill Gyms
About 75 minutes. Included in Plus.
A member banned after a gym floor incident has asked for all the data held about her, including the names of who complained. Work out the real deadline, decide what is disclosed, redacted or withheld, write to her, and keep the record.
Skills: Work out a statutory deadline from the facts of receipt; Decide disclosure, redaction and exemptions record by record; Weigh a third party's interests against the requester's right; Write an honest response that withholds without revealing; Keep an accountable decision record
Management consultant at Larkspur Partners
About 85 minutes. Included in Plus.
A client's finance director has told his board that closing a depot will save 3.04 million pounds a year. Rebuild the savings from the client's own data, tell the steering committee the true number in a deck, and correct it again when a depot manager's figure turns out to be wrong.
Skills: Separate costs that end from costs that move; Build a savings and payback model from client data; Present an unwelcome number answer first; Handle a client sponsor's expectations with evidence; Revise analysis openly when data changes